Frequently Asked Questions

Frequently Asked Questions

Current and Prospective Rental Assistance Participants

Click here for frequently asked questions about our HOP program.

1. What is the process for moving?

Give your landlord the legally required written notice that you are planning to move out. THA has an “Intent to Move” form that you can use for this purpose. Once you have given written notice contact your THA for a relocation appointment. 

2. Where can I move to?  Do I have to live in Tacoma?

THA’s boundaries include all of the City of Tacoma and a 2.5 mile radius outside the City limits. Section 8 and HOP clients are required to lease a unit within this boundary, unless a reasonable accommodation has been granted, a port-out has been approved, or another housing authority is absorbing the client.

3. Why can’t I move outside of Tacoma?

You can move within the 2.5 mile radius outside the City of Tacoma limits. If you want to move beyond that, you would need to meet at least one of our Port criteria:

  • An adult household member has gotten a job that is at least 20 hours per week and is located at least 35 miles outside the City of Tacoma limits.
     
  • The head of household or spouse is enrolled at least part time at a college/university that is at least 35 miles outside the City of Tacoma limits.
     
  • A household member has an approved Reasonable Accommodation due to a disability.
     
  • A household member is a victim of domestic violence and has a situation that is approved through the Violence Against Women Act (VAWA).
     
  • The household ported in from another housing authority and THA has not absorbed the voucher.
     
  • The housing authority in the area where the household wants to port to will absorb the voucher.

Meeting one of these criteria does not guarantee you the ability to move outside the city of Tacoma. THA will address these requests on a case-by-case basis. Additional restrictions also apply to porting, contact your Leasing and Occupancy Specialist for further direction.

4. How many bedrooms do I qualify for?

THA’s occupancy standards are one bedroom for every two people in the household, unless program policy states otherwise.

5. How do I report a change in income?

You must complete an online Change of Circumstances form and submit verification of the change to THA within 10 business days after completing the form. 

6. How do I add or remove someone from my household?

You can request to add or remove someone by completing the online Change of Circumstances form. Except for birth, adoption or court-awarded custody of a child; you must get THA and landlord approval to add someone to your household.

7. Can I rent to or from a relative?

THA will review any requests for living arrangements made with friends or family on a case-by-case basis. Please contact your Leasing and Occupancy Specialist.  

8. What do I do if my landlord isn’t making repairs?

All repair requests should be made in writing to your landlord or property manager with a copy sent to THA. Please feel free to contact THA or to Washington State Landlord-Tenant law for more information.

9. How do I apply for Housing?

For information Click Here

10. When will the wait list open?

To be notified when the waitlist opens, click HERE.

11. Where am I on the wait list?

You can check HERE.

12. How long will it take to get housing with THA?

That will depend on the program you are on and how quickly current participants leave the program. Our Housing Opportunity Program wait list opens every 2 years and those selected in the lottery may wait up to 2 years to receive assistance.

13. Where can I go if I need immediate housing?

THA does not have emergency housing; click here for a list of our partners.

14. What do I do if I move while I am on the waitlist?

Submit a wait list update form with our THA administrative office.

15. What happens when my name comes to the top of the wait list?

THA will contact you to complete the process. This will involve eligibility verification to ensure you still qualify for assistance. It is very important that you notify THA about any changes to your contact information. If we are unable to reach you, your name will be removed from the list.

S8 participants wanting to port into THA

16. What is the process for porting to or from THA?

You must request to port starting with your originating housing authority, which will determine your eligibility to port according to their policies.  If you are eligible you will be issued a port voucher and your paperwork will be sent to THA.  Once THA receives your paperwork you will be contacted by our portability specialist for an appointment.

Landlords

17. What is the process for renting to a section 8 participant?

a) Screen applicant

b) Complete and submit to THA the Request for Tenancy Approval (RFTA), you should receive this form from your potential tenant.

c) After THA receives the completed RFTA an inspector will contact you to schedule the inspection which can take up to 15 days.

d) After the unit passes inspection, sign the lease with the tenant; the effective date of the lease is not sooner than the date the unit passes inspection.

18. How do I adjust the rent?

Complete the rent change form.

19. What if my tenant causes damages or is not following their lease or other program obligations? 

The termination process can be started if a client causes damages that exceed the amount of their deposit or if the client is breaking their program obligations.  Any notices to the tenant should be shared with THA. Contact THA to report any fraud.

20. Does THA perform move-out inspections?

No, THA does not perform move-out inspections for non-THA owned units.