Orientation and Briefing

Orientation and Briefing

When your name reaches the top of the waiting list, Tacoma Housing Authority (THA) will mail you a letter asking you to attend a Housing Choice Voucher (HCV) Program Orientation. Our letter will include a date and time for the orientation. If you do not speak or understand English, you may bring a translator with you to the orientation, or you may notify THA in advance and we will provide one.

During the orientation, a THA staff person will explain the HCV Program. You will learn about the program rules and regulations. You will also learn about your rights and responsibilities. You will get an appointment with a THA representative to review your information and determine if you are eligible to receive assistance. At that appointment, the representative will verify your annual household income and your citizenship status. THA will also check the criminal background of each member of the household 18 years of age or older. The Tacoma Police Department does the background checks.
 
If THA determines that you are eligible for assistance, you will receive a voucher. Once you receive your voucher, you will also get detailed instructions on how to use it to pay the rent on a house or apartment. You are responsible for finding a place to rent from a landlord willing to accept the voucher. THA can help. You can look up available housing units on our website, or come into the THA office for a listing of available units.
 
If THA determines that you are not eligible for the voucher program, you will receive a letter explaining THA's decision. If you think THA's decision is mistaken, you will have an opportunity to appeal. The letter will explain how you can do that.